Simpleenergy Private Limited hereinafter referred to as "SEPL" or "us" or
"we" or "our" is conscious about the privacy of users hereinafter referred
to as "you", "your", "yourself" who access our website located at
www.mysimpleenergybooking.com.
We have provided this Privacy Policy ("Policy") to acquaint you with the
circumstances under which we collect your data from our website thereby
process your data.
We reserve the right to decline processing of your data if it violates the
terms of this Policy,
Terms of Use, terms and conditions of Company and or applicable laws. By accessing
and using this website, you hereby agree to the terms of this Policy. If
you do not agree with the terms of this Policy, then please do not proceed
with further use of this website. This Policy should be at all times read
along with the Terms of Use of our Website. If you choose to visit our
website, then your visit and any dispute is subject to this Policy and our
Website's Terms of Use. Disputes arising from this Policy shall be
governed by the laws of India.
PERSONAL DATA
Information security is an integral part of data privacy. While one cannot
be certain that data transmission including over the Internet or any
website can be secure from intrusion, we have in place industry standard
procedural measures to help protect personal data from unauthorized
access, use, disclosure, alteration or destruction in accordance with
applicable laws. We will not be liable in any manner whatsoever for any
illegal act of any third party which breaches the security of our
website.
In order for you to avail certain services on our website, we may seek
your Personal Data to enable us to serve you better. We will process your
Information for amongst other things, to provide customer service, support
for technical issues or to otherwise support your relationship with us.
Personal Data can be any sort of information that can be attributed to
you. Personal Data that may be processed are name, address, e-mail
address, telephone number, payment information, purchases,
cancellations.
You acknowledge that apart from your Personal Data, if you upload any
content on our website containing information such as your Personal Data,
the same may be available to the other users of our website. We will not
be liable in any manner whatsoever for the said disclosure and
dissemination of such Personal Data of yours to any third parties in any
manner whatsoever.
You can always choose not to provide your information and in such cases,
if you do not share your information which is classified as mandatory by
us, then you will not be able to avail certain part of our Services,
features or content on our website.
You can add or update your data on a regular basis. When you update your
information, we will retain a copy of the prior version of your data for
our records.
COOKIES
A cookie is a small text-based file that is stored on your computer,
mobile or similar device and contains information about your navigation on
the website.
We use cookies to give you the full functionality of our website, to
customize your user experience, perform analytics and improve our
services.
We may also process your usage history, Internet Protocol (IP) address,
geolocation, device identification number, internet service provider,
referring/ exit pages, date/ time stamp and number of clicks. We use them
to analyze trends, administer our website, track a user's movement, and
gather broad demographic information for aggregate use. Cookies are not
linked to Personal Data.
DISCLOSURE OF PERSONAL DATA
You hereby agree that upon your access, use of our website, services, any
purchases made by you through our website can lead to your information
being processed by third parties such as including but not limited to,
customer service companies, credit card, debit card processing
companies.
We will not be liable in any manner whatsoever to you for the information
shared by you with credit card, debit card processing companies.
Your credit-card, debit card details are transacted upon sites of payment
gateways which are digitally under encryption, thereby providing the
highest possible degree of care as per current technology. You are
nevertheless advised that internet is not 100% safe, and you should
exercise discretion on using the same. We will not be liable to you for
any illegal act of any third party which breaches the security of our
website. We are not responsible for any breach of security or for any
actions of any third parties that receive your data. Our website is linked
to several other websites, and we are not responsible for their privacy
policies or practices as it is beyond our control.
However, we are legally obligated to disclose your data, in the event your
data is sought for, by Government Authorities, Court of Law and or under
applicable laws which includes but is not limited to exchanging
information with other companies and organizations for fraud protection
purposes.
We may disclose your information if such disclosure is necessary in
connection with any investigation or complaint received regarding
including but not limited to your use of our website.
You acknowledge and agree that we may preserve any communication by you
made through our website or any Service, disclose such data if required to
do so by law or if such preservation or disclosure is necessary to:
(1) comply with legal process; (2) enforce this Policy; (3) respond to
claims that any such data violates the rights of others; or (4) protect
our, other Users' or Public's including but not limited to, rights,
property, or personal safety.
FORCE MAJEURE
We shall not be held liable to you for any including but not limited to,
loss, damage, or misuse of your data, if such loss, damage, or misuse is
attributable to a Force Majeure Event (as defined below).
"Force Majeure Event" means any event that is beyond our reasonable
control which includes, without limitation, sabotage, fire, flood,
explosion, acts of God, pandemic, epidemic, civil commotion, strikes or
industrial action of any kind, riots, insurrection, war, acts of
government, computer hacking, unauthorized access to computer data and
storage device, computer crashes, breach of security and encryption.
UPDATE TO PRIVACY POLICY
We may need to update our Privacy Policy and are not required to inform
you of any changes made to Privacy Policy. We may update this privacy
policy at any time, with or without giving prior notice. The latest
version of our Privacy Policy is always available on our website and the
same will be communicated to you via mail after any such updates.
PROMOTIONS
We are not liable to you in the event of collection and processing of your
data by Third Parties through their advertisements, promotions on our
website. These Third Parties may collect information about you and your
online activities on our website through use of various technologies in an
effort to understand your interests and share promotions and
advertisements with you that are customized to your interests.
We explicitly state that we do not have access to, or control over, the
collection of information by these third parties. The information
gathering practices of these third parties are not covered by this Privacy
Policy.
RIGHT TO WITHDRAW YOUR CONSENT
We provide Users with the option to stop receiving communications from us
after you have created an Account with us.
If you desire to remove your contact information from our lists and
newsletters, kindly write to us at
info@mysimpleenergybooking.com.
with
"unsubscribe" as the subject.
QUERIES
You are free to connect with us via our e-mail
info@mysimpleenergybooking.com.
for
any concerns pertaining to this Policy with subject line reading Privacy
'Policy'.
DATA USER CONSENT
You hereby convey your consent and permission to Simpleenergy, agents, and
its Retail network to send from time to time communication about their
products and services, offers and promotions, or any other communication
through phone, SMS, written communication, email in compliance with
applicable laws to you. You hereby agree to explicitly solicit
communication from Simpleenergy and its agents and its Retail network even
if number / numbers of User is / are registered in the
National Do Not Call Registr.
You hereby agree that by accepting our Terms of Use and Privacy Policy
on our website, we can use, collect, receive, possess, store, handle,
process, disclose, transfer and use your data. You hereby agree that
should you choose not to receive offers based on your previous orders and
interests, you can inform us by sending an email to
info@mysimpleenergybooking.com.
at
any point in time to stop using your contact information to contact you or
to send you any offers.
By using our website, products, content and services provided on our
website, you agree and acknowledge that your Information collected through
our website may be transferred across national boundaries and stored and
processed in any the country around the world. You also acknowledge that
in certain countries or with respect to certain activities, the
collection, transfer, storage, and processing of your Information may be
undertaken by trusted third party vendors or our agents.